Privacy Policy

Last updated: March 2026

Introduction

ProVigil AI (“we”, “our”, or “us”) aims to handle personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

This policy is a general description. Service agreements and data processing terms govern where applicable.

Information We Collect

Information You Provide

  • Account registration information (name, email, company)
  • Contact form submissions
  • Demo request information
  • Support requests and communications

Automatically Collected Information

  • Device and browser information
  • IP address and location data
  • Usage statistics for our web portal
  • Cookies and similar technologies

How We Use Your Information

  • To provide and maintain our services
  • To process demo requests and contact inquiries
  • To send service-related communications
  • To improve our products and services
  • To comply with legal obligations

Data Handling

ProVigil AI is a cloud hosted platform. Your data is stored in secure US based cloud infrastructure (Google Cloud Platform).

  • All data is encrypted in transit and at rest
  • Your data is never used to train public AI models
  • Administrative access is limited and governed by internal controls
  • Data placement and redundancy are managed by enterprise grade cloud infrastructure

For customers using optional ProVigil Vault hardware, documents and knowledge base data may also be stored locally on the device for offline backup purposes.

Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who assist in operating our platform
  • Legal authorities when required by law
  • Business partners with your consent

Data Security

We implement reasonable technical and organizational measures intended to protect your information, including encryption in transit, access controls, and ongoing monitoring.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability

Cookies

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “last updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@provigilai.com