MODS Advisory Portal

Introduction

MODS Advisory (“we”, “our”, or “us”) aims to handle personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

This policy is a general description. Service agreements and data processing terms govern where applicable.

Information We Collect

Information You Provide

Account registration information (name, email, company)
Contact form submissions
Demo request information
Support requests and communications

Automatically Collected Information

Device and browser information
IP address and location data
Usage statistics for our web portal
Cookies and similar technologies

How We Use Your Information

To provide and maintain our services
To process demo requests and contact inquiries
To send service-related communications
To improve our products and services
To comply with legal obligations

Data Handling by Deployment Tier

For customers using Federated deployments with on-premise devices:

Your documents and knowledge base are generally stored on your device
Primary AI processing can be configured to run locally
Portal services may process account, routing, and operational metadata
Administrative access is limited and governed by internal controls and support processes

For Velocity (cloud) customers, data is hosted in cloud infrastructure selected by MODS and its service providers. Data placement, replication, and redundancy can vary by provider operations and configuration.

Data Sharing

We do not sell your personal information. We may share data with:

Service providers who assist in operating our platform
Legal authorities when required by law
Business partners with your consent

Data Security

We implement reasonable technical and organizational measures intended to protect your information, including encryption in transit, access controls, and ongoing monitoring.

Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to data processing
Data portability

Cookies

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “last updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@modsadvisory.com